Privacy Policy – Maids Cleaning
Effective Date: 03/02/2025
Welcome to Maids Cleaning. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website (www.maidscleaning.com.au) or our cleaning services in Bathurst and surrounding suburbs.
By using our services, you consent to the collection and use of your information in accordance with this policy.
1. Information We Collect
When you engage with Maids Cleaning, we may collect the following types of personal information:
1.1. Personal Information Provided by You
✔ Name
✔ Phone number
✔ Email address
✔ Home or business address
✔ Billing and payment details
✔ Cleaning service preferences
1.2. Automatically Collected Information
✔ IP address
✔ Browser type and version
✔ Device information
✔ Website usage and visit history
1.3. Cookies and Tracking Technologies
We use cookies and similar tracking tools to improve your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may impact website functionality.
2. How We Use Your Information
We collect and use your personal information for the following purposes:
✔ To provide and manage our cleaning services
✔ To process bookings, payments, and invoices
✔ To communicate with you regarding services, inquiries, or complaints
✔ To personalize your experience and improve our website
✔ To send service updates, promotional offers, and marketing communications (with your consent)
✔ To comply with legal obligations and prevent fraudulent activities
3. How We Protect Your Information
At Maids Cleaning, we take security seriously. We implement industry-standard measures to protect your personal data from unauthorized access, loss, or misuse, including:
✔ Secure servers and encrypted payment processing
✔ Restricted access to personal data for authorized staff only
✔ Regular updates and security audits
However, while we take all reasonable steps to protect your data, no internet-based service can guarantee 100% security.
4. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
✔ With trusted third-party service providers (e.g., payment processors) to help us deliver our services.
✔ To comply with legal obligations, government requests, or law enforcement authorities.
✔ If required for business transfers, such as mergers or acquisitions.
All third-party providers are required to protect your data and comply with privacy regulations.
5. How Long We Retain Your Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. This includes:
✔ As long as you are a customer using our services.
✔ For legal, tax, and regulatory reasons (e.g., invoicing and dispute resolution).
✔ Until you request deletion of your data.
6. Your Rights & Choices
You have the right to:
✔ Access your personal information that we hold.
✔ Request corrections or updates to inaccurate data.
✔ Request deletion of your personal data, subject to legal obligations.
✔ Opt-out of marketing emails by clicking “unsubscribe” in our emails.
✔ Disable cookies through your browser settings.
To exercise any of these rights, please contact us at info@maidscleaning.com.au.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date”. Continued use of our services after changes constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: info@maidscleaning.com.au
🌐 Website: www.maidscleaning.com.au
By using our website and services, you acknowledge and agree to the terms of this Privacy Policy.
Thank you for trusting Maids Cleaning with your personal information. We value your privacy and are committed to protecting it! 🚀✨